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//Healthcare

Ловец Врачей: миграция с AmoCRM на Битрикс24 без потери данных

Complete migration from amoCRM, a 5-stage patient pipeline, and custom PHP automation robots.

Healthcare
Healthcare International project 5 weeks
0
data losses
5
pipeline stages
100%
client history

PanCompany "Ловец Врачей" is a medical consulting firm that helps patients with rare diagnoses find specialists worldwide.

01

Challenge

amoCRM could no longer handle the workload. A migration to Bitrix24 was required, with complete preservation of client data and all business processes.

  • Transfer all data from amoCRM without any loss
  • Build an end-to-end patient journey
  • Automate actions at every stage
  • Connect messengers and website forms
02

What we did

  1. 1
    Audit and mapping
    We exported the amoCRM data and mapped the fields to the Bitrix24 structure.
  2. 2
    On-premise box
    We deployed the on-premise (box) edition on the client's own server.
  3. 3
    Patient pipeline
    Five sequential stages of the end-to-end client journey.
  4. 4
    Custom robots
    PHP robots for automated actions at each stage.
  5. 5
    Channels
    WhatsApp, Facebook Leads, and website forms unified in a single pipeline.
Integrations
Migration from amoCRM Custom PHP robots WhatsApp (Wazzup) Facebook Leads Website forms
03

Result

A complete migration with no data loss. A unified client pipeline with an automated patient journey. Managers can see the full history of every client.

  • Complete migration from amoCRM with no data loss
  • A unified pipeline with an automated patient journey
  • Managers can see the full history of every client

Stack and tools

Битрикс24 КоробкаМиграция данныхКастомные роботы PHPWazzupFacebook Leads

Timeline

5 weeks

Region

International project

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