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//Cloud Bitrix24

Cloud Bitrix24 — launch with no server and no sysadmin

The SaaS version of the CRM runs in the browser and the app — nothing to install on your own server. We set up your pipelines, connect your channels, and get your team live in 1 day.

Compare with self-hosted

Cloud Bitrix24 in a nutshell

A ready-made service in the cloud: you pay for access, while the vendor maintains the infrastructure and updates.

Runs in the cloud

Nothing to install on a server. Your account is created instantly — access via browser and mobile app.

Live the day you apply

Basic setup of the CRM, pipelines, and users is done within one business day. Your team starts working right away.

Automatic updates

New features and security updates arrive automatically. No manual updates and no downtime.

Access from anywhere

Office, home, business trip — your data is available from any device with an internet connection.

Data protection

Data is stored in the vendor's data centers: backups, channel encryption, and access-rights segregation.

Ideal for distributed teams

Remote employees and branches work in a single system without VPN or port forwarding.

What you get on day one

1 day
Cloud launch
Basic setup and access for the team
Auto
Updates
New versions with no effort on your part
24/7
Access to data
From browser and app, from anywhere
0
Servers on your side
No hardware or admin required

When the cloud is the right choice — and when it isn't

An honest look at the strengths and the limits compared with the self-hosted version.

Small and medium business

When you need a fast launch with no investment in a server or maintenance — the cloud starts instantly and scales as you grow.

Distributed teams

Branches, remote work, field sales reps — everyone in a single system with no network-access setup.

API limits

The cloud has limits on the number of API requests. They are enough for typical integrations; for heavy workloads we look toward the self-hosted version.

No access to the code

The cloud does not give access to the source code or the server. Deep customization and storing data on your own server are the self-hosted version.

What connects to cloud Bitrix24

We bring all your channels and systems into one CRM window — configured around your processes.

WhatsApp and Wazzup
WhatsApp conversations right in the client record, broadcast campaigns, and templates.
IP telephony
Calls from the CRM, call recording, and history for every client.
1C via connector
Exchange of products, orders, and payments through the standard cloud connector.
Website and forms
Requests from your website and landing pages flow into the pipeline automatically.
Marketplaces
Orders from marketplaces and your online store in a single CRM.
Corporate email
Emails are linked to deals and contacts, so nothing gets lost.
Telegram
Telegram bot and chats in a shared inbox of inquiries.
Instagram Direct
Messages from Instagram alongside all your other channels.
Open channels
All messengers in one CRM chat with distribution among managers.

How we launch cloud Bitrix24

From the first conversation to a working CRM — without drawn-out projects.

01

We map your processes

We get on a call, capture your sales pipelines, stages, and employee roles. We understand what needs to be automated.

02

We create and configure the portal

We set up the account, add users, and configure pipelines, fields, and access rights to match your logic.

03

We connect the channels

WhatsApp, telephony, email, website, and 1C via connector — we gather every inquiry into the CRM.

04

We train your team

We show managers and leadership how to work in the system and read the reports.

05

We provide ongoing support

SLA-based support: we refine scenarios, answer questions, and help as you grow.

Frequently asked questions about cloud Bitrix24

The cloud is a service in the vendor's data center: nothing to install on your server, automatic updates, instant launch. The self-hosted version is installed on your server, gives you access to the code and on-premises data storage, but requires administration. A point-by-point comparison is on the self-hosted version page.
//ready to start

We'll launch cloud Bitrix24 in a day

Tell us about your processes — we'll set up the CRM, connect your channels, and train your team. We'll calculate the budget in the calculator.

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