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//About the company

IT TECHNOLOGY — your Bitrix24 implementation team in Kazakhstan

An official Bitrix24 and Wazzup partner based in Almaty. We deliver a working solution built around your business processes, not just an off-the-shelf box — and we stay with you after launch.

Calculate the cost

Facts, not promises

Partner
Official Bitrix24 status
and a Wazzup partner
5+ years
CRM implementation experience
projects of varying complexity
SLA
Technical support
ongoing support after launch
All of Kazakhstan
We work across Kazakhstan
office in Almaty, projects delivered remotely

How we work with clients

The rules we follow on every project — from the first call to ongoing support.

Transparency at every stage

We show you what we do and why. No hidden work and no surprises on the invoice — you can see the project progress and know exactly what you are paying for.

Fixed estimate in tenge

We agree on the scope and cost before we start. The price is locked in the contract in tenge — no exchange-rate recalculations or extra charges along the way.

Training for your team

We hand over the system so your staff actually use it. Documentation, training for managers and executives, and answers to your questions.

SLA support after launch

The project does not end at implementation. We maintain the system, adapt it to changes in your business, and help you develop it further.

Implementation step by step

First we understand your processes, then we configure the system to fit them — not the other way around.

01

Process audit

We study how your sales and client work are organized. We identify bottlenecks and estimate the impact automation will deliver.

02

Bitrix24 implementation

We configure the CRM around your pipelines, stages, and roles: cards, fields, access rights, reports, and automation of routine tasks.

03

Integrations

We connect WhatsApp via Wazzup, IP telephony, 1C, your website, and messengers — so every inquiry and all data live in a single window.

04

Training and support

We train your team, put the system into operation, and stay in touch: SLA-based support, refinements, and growth as your business scales.

What we do

A full cycle: from CRM setup to integrations and ongoing support.

Bitrix24 implementation

CRM setup tailored to your processes: pipelines, automation, reports, access rights, and a unified client database.

WhatsApp connection

Wazzup integration: chat with clients in WhatsApp and messengers directly from the CRM, with no loss of history.

IP telephony

We connect telephony to Bitrix24: call recording, links to deals, and analytics by manager.

1C integration

We link the CRM and 1C: exchange of products, orders, payments, and stock without manual data transfer.

Process automation

Robots, business processes, and scenarios that remove routine work and keep you from losing leads.

Maintenance and support

SLA-based support, refinements, and portal development after launch as your business changes.

Stack and partnerships

What we connect and work with during implementation.

Bitrix24
Official partner — CRM implementation and setup
Wazzup
WhatsApp and messengers in a single CRM window
Asterisk
IP telephony and call recording
1C
Exchange of orders, products, and payments
Telegram
Open channels and chatbots
Instagram
Direct messages straight into the CRM
Website and forms
Website inquiries land in your pipeline
Chatbots
Auto-replies and inquiry handling

Frequently asked questions about the company

Yes. IT TECHNOLOGY is an official Bitrix24 partner and also a Wazzup partner. This means access to vendor expertise, proper licensing, and support on the platform side.
//ready to start

Tell us about your challenge

We will audit your processes, propose a solution for your business, and lock the cost in tenge before we start.

Call UsSee pricing