Start
6 000 ₸/mo
For a start and a test on a small flow
- Message firstyes
- Dialogs per month50
- Group chatsno
- Voice transcriptionno
//Wazzup × Bitrix24
Wazzup Integration with Bitrix24
We bring WhatsApp, Instagram, and Telegram together in a single CRM window. Every conversation lands in the client card, so no dialogue is ever lost. Connected in 1 day.
In short
What you get
1 day
Setup through us
from request to working chats in the CRM
3 days
Free trial
all channels, no limit on the number of chats
#1
In the Bitrix24 Marketplace
by reviews and installs among messenger integrations
24/7
Wazzup support
replies within 5 minutes, even at weekends
Why
Without Wazzup and with Wazzup
The difference is not the chat, but who keeps the clients.
Without Wazzup
- Managers reply to clients from personal phones
- Enquiries pour into messengers and never reach the CRM
- The owner cannot see who is busy with what or who left a client unanswered
- The plan is missed: clients and conversations live in employees’ phones
- A manager leaves — and the client base leaves with them
Sound familiar? That is how most sales teams in Kazakhstan work.
With Wazzup
- Every client message lands straight in Bitrix24; deals and contacts are created automatically
- Managers reply from the CRM and close deals before the client cools off
- The owner sees the conversations and controls who replies and how
- All chats run through a corporate number — the base stays with the company
- Sales grow: faster replies, no clients lost in chats
You manage sales in messengers instead of relying on someone’s word.
Channels
What we connect through Wazzup
All messengers and social networks brought together into a single chat inside Bitrix24.
WhatsApp Business API
Official channel: broadcasts, templates, no risk of being blocked.
WhatsApp Personal
A manager's personal number in CRM without a separate phone.
Instagram Direct
Direct messages and story reactions in one window.
Telegram
Personal chats and groups right inside the client card.
Telegram bot
Your company bot as a channel for incoming inquiries.
Viber
Personal chats by phone number — for clients who are used to Viber.
Unified feed
All channels in a single Bitrix24 open lines chat.
Capabilities
What the Wazzup and CRM bundle can do
Not just a chat in a browser, but a full-fledged sales and oversight tool.
History in the client card
All correspondence with a client is stored in their card: you see the context and who promised what.
Broadcasts and templates
Automated broadcasts and saved reply templates: fast responses and base warm-up without manual routine.
Chat distribution
Incoming messages are automatically routed to the responsible manager based on rules and workload.
Chat reports
Response speed, number of dialogues, and manager workload in CRM reports.
Automated funnel for incoming
A new message creates a lead or deal and triggers a scenario without manager involvement.
Response control
Notifications and response SLAs: no inquiry is ever left without a reply.
Widget
Everything works like a familiar messenger
No retraining for managers: ten features of the Wazzup widget inside Bitrix24.
- 01Unanswered message counter
- 02Delivery and read statuses
- 03Mobile app
- 04Photos, files and emoji
- 05Delete and edit messages
- 06Voice messages transcribed to text
- 07Scheduled messages and quoting
- 08Keyword search
- 09Blacklist
- 10Group chats
Plans
Wazzup plans for WhatsApp and Telegram
Price per connected channel per month. We pick a plan for your enquiry volume and arrange the connection through us: one contract and one invoice in tenge for the licence and setup.
Inbox
12 000 ₸/mo
Inbound only: support, website enquiries
- Message firstno
- Dialogs per month500
- Group chatsno
- Voice transcriptionno
Most popular
Pro
24 000 ₸/mo
Managers message first and run groups
- Message firstyes
- Dialogs per month500
- Group chatsyes
- Voice transcriptionno
Max
36 000 ₸/mo
No limits, with voice transcription
- Message firstyes
- Dialogs per monthunlimited
- Group chatsyes
- Voice transcriptionyes
−10% and −20%when paid for six months or a year
InstagramInbox 12 000 ₸ · Max 24 000 ₸ per month
WhatsApp Business API36 000 ₸ per month — the official channel for broadcasts
3 days freeTry 3 days free
Prices follow the Wazzup price list for Kazakhstan, current as of October 2026, and are not a public offer. Setup and training are quoted separately — in the calculator or after an audit.
How it works
Connection in 1 day
From request to the first dialogue in CRM — without lengthy approvals.
01
Request and audit
We clarify channels, numbers, and conversation volume, then choose a Wazzup plan to fit the task.
02
Channel connection
We link WhatsApp, Instagram, and Telegram to Wazzup and Bitrix24 and verify delivery.
03
Rule configuration
Chat distribution, reply templates, an automated funnel for incoming messages, and access rights.
04
Launch and training
We hand working chats over to managers, walk through the scenarios, and stay on for support.
Why us
Why connect through IT TECHNOLOGY
Official partner
A Wazzup and Bitrix24 partner in Kazakhstan: we set everything up correctly, without bypassing messenger rules.
Launch in a day
A streamlined connection process: channels go live and work the same day, not a week later.
Tailored to your processes
We never leave you with a bare integration: we configure distribution, the automated funnel, and reports to fit your sales funnel.
Support after launch
We maintain channel operation, help with broadcasts, and resolve issues without long delays.
Materials
How to sell in messengers: materials for your team
Guides and posters from the Wazzup team — print them for the sales team or go through them at a meeting.
100 message templatesReady replies for every sales stage: first touch, objections, payment, delivery, reactivation. Paste into Wazzup templates in a minute. In Russian.
How to sell in messengers without losing clientsFour techniques with real examples: where clients get lost in chats and what to do about it. In Russian.
Poster: 8 stages of selling in messengersFrom “Hi” to upsell, with examples of good and bad messages. A3 format for the sales room. In Russian.
Poster: 10 questions before sending a messageA manager’s checklist: what do I want from the client, who leads whom, is it easy to read. A3 format. In Russian.
The materials are from the Wazzup team, in Russian. Connection, template setup and manager training are our work — quoted in the calculator or after an audit.
Questions
Frequently asked questions
No. You can connect either WhatsApp Business API on a dedicated number or a manager's personal number — we choose what fits during the audit.
When working through WhatsApp Business API with approved templates, the risk is minimal. We set up broadcasts in line with messenger rules.
New dialogues are written to the client card immediately. The messenger does not release history from personal chats, but everything from the moment of connection is stored in CRM.
The setup cost is fixed in tenge under contract, while the Wazzup plan depends on the channels and number of managers. We calculate the exact amount after the audit.
Yes. We can first implement Bitrix24 and then connect Wazzup, or do it all in a single project.
Standard channel connection and basic setup take 1 business day.
Three days of all channels with no limit on the number of chats. We set up the trial ourselves: in that time you will see the conversations in Bitrix24 and understand which plan you need.
Start — up to 50 dialogs a month for a test. Inbox — 500 dialogs, inbound only: managers cannot message first. Pro — 500 dialogs, messaging first and group chats. Max — unlimited dialogs, group chats and voice transcription; WhatsApp Business API is available on it too.
The licence price is the same, and you get one contract and one invoice in tenge for the licence and setup, a plan matched to your enquiry volume, chat distribution and templates configured, and support by a single number — one team is responsible for both Bitrix24 and Wazzup.
//ready to start
Bring all your messengers together in one window
We'll connect WhatsApp, Instagram, and Telegram to Bitrix24 in 1 day. Submit a request — we'll tailor it to your processes.