//Auto import / China

almasssyan: CRM Битрикс24 с нуля

Initial Bitrix24 rollout: a pipeline for car-import requests from China and WhatsApp via Wazzup.

Auto import / China In progress

Auto import / China Khorgos / Astana, Kazakhstan in progress

CRM: from scratch
Pipeline: for car import
Wazzup: WhatsApp

almasssyan is the personal brand and business of an auto blogger: importing (driving in) cars from China to Kazakhstan through the Khorgos border car market, mostly new Chinese cars made to order. Alongside it runs an auto blog with reviews of Chinese models and reports on prices and the situation at Khorgos. Clients submit a request and ask for a price list via WhatsApp.

Challenge

Requests to buy a car came in through WhatsApp, Telegram, and social media, were handled manually, and got lost. There was no single system showing each client, their request, and the deal stage, from the first message to delivery of the car from China.

Collect all car-import requests into a single CRM
Build a pipeline that matches the real process: from a price request to vehicle handover
Connect WhatsApp so client conversations happen right inside the CRM
Stop losing inquiries from messengers and social media

What we did

1
Process discovery
We mapped how a deal for importing a car from China through Khorgos works, from a WhatsApp price request to delivery to the client.
2
CRM from scratch
We deployed and configured Bitrix24 for the almasssyan business from a clean slate: deal and client cards tailored to car import.
3
Import pipeline
We built a staged pipeline matching the real path of a request: price request → quote → prepayment → purchase in China → delivery → handover.
4
Wazzup / WhatsApp
We connected WhatsApp via Wazzup, so every client conversation lands in the deal card and nothing gets lost.
5
Launch and training
We are tuning fields and stages to the actual workflow and onboarding the team into the CRM — the project is in progress.

Integrations

WhatsApp (Wazzup)

Result

Bitrix24 CRM is being deployed from scratch for the almasssyan business. Car-import requests are collected into a single pipeline, and WhatsApp conversations run directly in the deal card via Wazzup. The project is in progress.

Bitrix24 CRM is being set up from scratch for the car-import process from China
Requests are collected into a single pipeline with stages from price request to vehicle handover
WhatsApp is connected via Wazzup, so client conversations are stored in the deal card