Bitrix24 for Logistics, Cargo and Freight Forwarding in Kazakhstan
Shipping requests, rate calculation, automated cargo status updates to clients and carrier management — Bitrix24 for logistics and cargo.
What usually hurts in this industry
We see these problems at almost every company in the niche when we run an audit.
Requests lost in WhatsApp chaos
Clients and carriers message managers in private chats — requests get lost and the history of each shipment is scattered.
"Where is my cargo?" all day
Clients keep calling to check status, so managers answer the same questions instead of handling new requests.
Documents scattered across folders
Invoices, packing lists, waybills and contracts live in email and on drives. Assembling the right set before shipment takes ages.
Opaque rates and margin
Carrier costs and client prices are calculated manually in Excel — rate errors creep in and deal margin stays unclear.
What we set up for the industry
Shipping request pipeline
Request → rate calculation → confirmation → in transit → delivered → payment. Each shipment is a deal with route, weight and documents.
Automated cargo status to clients
When a stage changes, the client automatically receives a status in WhatsApp (picked up, at warehouse, in transit, arrived). Far fewer "where is my cargo" calls.
Documents inside the shipment card
Invoice, packing list, contract and waybill — all in one deal, generated from templates. The full set comes together in a minute.
Rates, margin, carriers
Cost and sale price within the deal calculate margin automatically. A carrier database with rates and ratings helps pick the best option per route.
Questions: Logistics & Cargo
Ready to implement for your industry?
A free audit — we will find what to implement first specifically for your niche.