Bitrix24 for Online Stores in Kazakhstan — Sync with 1C and Your Website
Orders from every channel in a single CRM. Sync with 1C, automatic status notifications, loyalty programs, and abandoned-cart recovery.
What usually hurts in this industry
We see these problems at almost every company in the niche when we run an audit.
Orders from 5 different places
Website, marketplaces, Instagram DMs, WhatsApp, phone — everything in separate spreadsheets. One customer = three records, confusion, and errors.
1C doesn't talk to your CRM
Stock figures diverge, prices go stale, shipments are processed by hand. Managers waste hours reconciling data.
Abandoned carts
A customer adds items to the cart and leaves. No one follows up — the order is never placed.
Customers don't know where their order is
They call to ask: "Has my order been picked yet?" The manager digs through Excel, gets distracted, and loses other orders.
What we set up for the industry
All orders in one CRM
Website, marketplaces, messengers — every order lands in a single CRM pipeline, linked to the customer record.
Two-way exchange with 1C
Products, stock, prices, orders, and payments sync automatically every N minutes. No more manual reconciliation.
Abandoned-cart recovery
After 30 minutes, the customer receives a WhatsApp message with a reminder and a discount promo code. We recover 12–18% of abandoned carts.
Automatic order statuses
Customers receive order statuses themselves: paid / picked / out for delivery. "Where's my order" calls drop dramatically.
Questions: E-commerce · Online Stores
Ready to implement for your industry?
A free audit — we will find what to implement first specifically for your niche.